✦ Open to Senior / Lead TPM Opportunities

Shirlette Chambers

SAFe Certified Senior TPM with 7+ years driving cloud modernization, enterprise platform delivery, and AI-powered workflows — at Comcast and beyond.

View My WorkFull Experience
Shirlette Chambers
Scroll

✦ About

Engineer turned Program Leader

I started my career as a JavaScript developer — building production UIs, RESTful APIs, and microservices at fintech and payments companies before moving into cloud engineering at Comcast. That technical foundation is what makes me a different kind of TPM.

Today, I drive strategic program delivery inside Comcast's DevX organization, independently leading 4+ concurrent programs — including Cloud Foundry → OpenStack modernization, Enterprise AI Trials governance, a new product initiative, and Patch & Release — across 50+ stakeholders. I build dashboards that replace hours of manual reporting, and I own ServiceNow platform delivery for 300+ data center engineers.

In 2026, I became the team's AI tooling subject matter expert — pioneering Microsoft Planner Agent for program management, building Power Automate workflows, and developing a team enablement session on agentic TPM tools. I'm growing toward a Senior / Lead TPM role where technical ambition and delivery excellence are the standard.

Current Role

Technical Program Manager — DevX Strategic Program Delivery

Comcast · 2025 – Present · Charlotte, NC (Remote / Hybrid)

7+

Years in Tech (Engineering + TPM)

1,200+

Attendees Impacted · Annual DevX Conference 2025

4+

Active Enterprise Programs (2026)

1

Excellence Award · Comcast DevX 2025

✦ Case Studies

Programs I've Driven

Real programs. Real complexity. Measurable outcomes.

Cloud InfrastructureComcast · DevX

Cloud Foundry → OpenStack Modernization

One of DevX's most complex programs — migrating developer teams from a legacy cloud platform to a modern OpenStack-based infrastructure requiring multi-team coordination and executive-level reporting.

Actions

  • ◆Designed a migration readiness survey program to baseline team preparedness and surface blockers early
  • ◆Built structured data tracking systems for team-by-team pipeline visibility
  • ◆Led stakeholder calls and created executive dashboards adopted by DevX senior leadership
Enterprise ToolingComcast · DevX

Jira Cloud Migration Planning

Planned and coordinated a large-scale Jira Cloud migration across DevX senior leadership, navigating high stakeholder complexity with competing priorities.

Actions

  • ◆Partnered with DevX senior leadership to surface risks and provide structured executive visibility
  • ◆Navigated complex stakeholder dynamics while maintaining team trust and forward momentum
  • ◆Created handoff-ready program state for clean transition to Portfolio Management TPMs
AI Program GovernanceComcast · DevX

Enterprise AI Trials Program — Comcast DevX

Established end-to-end governance for Comcast's AI tools procurement and trial pipeline — a program that lacked any formal tracking, ownership, or cross-team visibility before 2026.

Actions

  • ◆Built the stakeholder map and owner inventory from scratch, identifying and engaging tool owners across engineering and vendor teams
  • ◆Established weekly update cadence and communication framework to surface trial status and procurement progress to senior leadership
  • ◆Partnered with the Information & Analytics team to ensure engineering data and trial outcomes reach the right decision-makers before pilot launches
AI-Enabled TPMComcast · DevX

New Product Initiative — Agentic Program Management

Independently leading a new cross-functional product program while pioneering Microsoft Planner Agent as the first AI-native program management setup on the DevX Strategic Program Delivery team.

Actions

  • ◆Implemented Microsoft Planner Agent to spin up the program, manage tasks, and generate leadership-ready updates — drastically reducing manual overhead
  • ◆Applied strategic judgment to prioritize work, escalate risks, and communicate status with precision across engineering and senior leadership
  • ◆Built Power Automate flows and integrated Microsoft 365 Copilot (Teams, Outlook, Loop) to further reduce reporting toil
Portfolio GovernanceComcast · DevX

DevX Technical Imperatives Governance

Owned end-to-end Technical Imperative tracking across the DevX portfolio — contributing to the most effective year of TI delivery on record.

Actions

  • ◆Standardized update formats across the TI portfolio for consistency, accuracy, and timeliness
  • ◆Built real-time reporting systems providing portfolio health visibility to leadership
  • ◆Drove delivery discipline to close committed TIs quarter-over-quarter on schedule

✦ Career Timeline

Professional Experience

7+ years across engineering, product ownership, and technical program management.

Technical Program Manager — DevX Strategic Delivery

Mar 2025 – Present
  • ◆Lead 4+ concurrent enterprise programs: Cloud Foundry → OpenStack migration, AI Trials governance, new product initiative (independently), and Patch & Release — across 50+ stakeholders
  • ◆Pioneered AI-native TPM workflows using Microsoft Planner Agent, Power Automate, and M365 Copilot; preparing team enablement session on agentic tools
  • ◆Established AI Trials program from scratch — building stakeholder map, owner registry, and transparency framework across Comcast DevX and partner teams
  • ◆Built executive dashboards and automated tracking systems replacing hours of manual reporting
  • ◆Recognized with the Excellence Award · Comcast DevX for outstanding impact at the Annual DevX Conference 2025 (1,200+ attendees)

Senior Product Owner / Business Analyst IV

Jul 2024 – Mar 2025
  • ◆Managed custom ServiceNow portal for 300+ data center engineers; delivered 15+ API-integrated features reducing 85% of performance delays
  • ◆Launched business-critical platform for 600+ customers, improving 98% of workflow
  • ◆Reduced time-to-market by 30% through cross-functional engineering and stakeholder collaboration

Product Manager — DE&I Portfolio (Gig)

Oct 2023 – Apr 2024
  • ◆Launched 5 Disability Inclusion learning modules and DE&I Day 2024 toolkit company-wide
  • ◆Increased participation by 37%; analyzed 120+ ULearn courses in Workday for legal compliance

Product Owner / Business Analyst III

Jul 2021 – Jul 2024
  • ◆Spearheaded 2022/2023 platform releases across 15 SAFe teams, delivering benefits to 1,000+ users
  • ◆Reduced ticket errors by 65% and improved workflow efficiency by 80% via configurable queries
  • ◆Designed research and data tools communicating 11,000+ enterprise data sets to stakeholders

Cloud Software Engineer

Oct 2018 – Jun 2021
  • ◆Developed cloud network security application for managing multiple platforms across the Global Technology Org
  • ◆Implemented microservices architecture, reducing system downtime by 48% daily
  • ◆Increased user adoption across 300+ internal teams through UI improvements and technical communication

✦ Skills & Tools

How I Work

Program Delivery

Program GovernancePortfolio ManagementStakeholder CommunicationExecutive ReportingRisk Escalation & MitigationCloud Migration DeliveryAgile / SAFe / ScrumServiceNowDashboard DesignDevX StrategyCross-Functional Coordination (50+ stakeholders)Roadmap PlanningAI Tools GovernanceVendor Trial ManagementAgentic Workflow DesignCapacity TrackingSDLCPI PlanningData AnalysisUI/UX

AI & Automation

Microsoft CopilotPower AutomatePlanner AgentMCP (Model Context Protocol)GitHub CopilotPrompt Engineering

Program Tools

JiraConfluenceServiceNowSharePointMicrosoft PlannerSmartsheetMS LoopAzure DevOps

Engineering

JavaScriptPythonSQLREST APIsCI/CDGit / GitHubSaaS

Data & Analytics

Power BITableauExcel (Power Query)Microsoft 365Workday
✦

Currently Building

AI-Enabled TPM Automation & Team Enablement

Implementing Microsoft Planner Agent, Power Automate flows, and MCP (Model Context Protocol) integrations with Jira and GitHub to automate program tracking and reporting. Building reusable templates and preparing a team-wide learning session on agentic TPM tooling — translating personal AI expertise into organization-wide capability.

✦ Education & Certifications

Credentials

Education

Master of Science, Mathematics 5-8 Education

Walden University

Minneapolis, MN

Bachelor of Science, Mathematics · Minor, Spanish

Winston-Salem State University

Winston-Salem, NC

Certifications

Certified SAFe Product Owner/Manager (CSPO/CSPM)

SAFe by Scaled Agile

Oct 2023

Registered Product Owner™ (RPO)

Agile Education by Scrum Inc.™

Apr 2023

Registered Scrum Master™ (RSM)

Agile Education by Scrum Inc.™

Mar 2023

Data Science for All (DS4A)

Correlation One · Honors Graduate

2022

Full-Stack Web Development Certificate

DigitalCrafts Immersive Coding School

Nov 2016

✦ Recognition

Recognition & Impact

🏆

Excellence Award · Comcast DevX

Comcast DevX Leadership · 2025

Recognized for exceptional contribution at the Annual DevX Conference 2025 — Comcast's annual conference serving 1,200+ attendees in Philadelphia. Coordinated and led day-of event operations, earning formal recognition from DevX senior leadership for outstanding impact on the conference experience.

"

Everyone who has worked with Shirlette has valued her approach, perspective, and collaborative spirit... I have no doubt she'll continue the great work into an extremely strong 2026.

Engineering Manager, DevX Strategic Program Delivery

Comcast · 2025 Year-End Review

✦ Contact

Let's Connect

Open to Senior TPM and Lead TPM opportunities at mission-driven technology companies.

🔗 LinkedIn📍 Charlotte, NC · Remote / Hybrid